Grievance Procedures

It is the intent of the Williston Basin Skating Club Board of Directors to provide an opportunity for coaches, parents and players to express their concerns and receive a timely and appropriate response. To ensure a respectful and professional experience, the Board insists that players’ parents, coaches and Board members follow the grievance procedure as presented. NO GRIEVANCES WILL BE ADDRESSED AT MONTHLY MEMBERSHIP MEETINGS. If an issue brought up at the monthly meeting is determined to be a grievance, at the judgement of the Board members, the WBSC Board of Directors will direct the appropriate party (ies) to fill out the grievance form and follow the established procedure as laid out below. There are to be no spontaneous grievance related conversations immediately following a game or practice. Players, parents and coaches agree to wait 24 hours after a game or practice prior to initiating a conversation with a WBSC Coach, Program Director or Board member. WBSC Coaches, Program Directors, and Board Members agree NOT to participate in any conversations where the grievance procedure has not been followed.

Determine if this is a SAFESPORT REPORT or a GRIEVANCE

• Grievance definition-a wrong considered as grounds for complaint, or something believed to cause distress.

-SafeSport: Sexual abuse, physical abuse, emotional abuse, harassment, sexual harassment, bullying, threats, hazing.

-Grievance: Coaching, officiating, club policy, club official, club member, code of conduct.

• Fill out the applicable form for reporting

SafeSport – go to http://www.usahockey.com/page/show/908023-usa-hockey- SafeSport-program for the reporting instructions.

Grievance- Fill out the Grievance form http://www.willistonhockey.com/

• File report with applicable officials IMMEDIATELY

-SafeSport: Sexual or Physical Abuse File with Local Authorities (Police), USA Hockey and WBSC Affiliate SafeSport Coordinator

-SafeSport: All other issues File with WBSC Affiliate SafeSport Coordinator Grievance: 24 HOUR COOLING OFF PERIOD Email the completed grievance form to the Program Director

Once the grievance is received, it will be forwarded on, by email to a WBSC representative and grievance committee member. WBSC intends to follow up with this grievance within 7 days and resolve it within 14 days (about 2 weeks). In the case, you are not being responded to; please follow up with the President of the WBSC Board of Directors. All decisions made by the WBSC Board of Directors and its committees in the grievance procedure process as laid out above are final. Final copies of all grievance forms will be filed with WBSC. In the interest of protecting the family-oriented environment of the WBSC, it is imperative that this